Nutrifzer.

Nutrifzer.

At Nutrifizer, customer satisfaction is important to us. We take great care to ensure that our products meet high quality standards. However, if you experience an issue with your order, please review our refund and return policy below.

1. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, please contact our customer support team within 30 days of receiving your order.

  • We will provide return instructions after reviewing your request.

  • Once approved, we will offer either a replacement or a full refund, including applicable shipping charges.

2. Eligibility for Return or Exchange

To qualify for a return or exchange:

  • The item must be unused, in its original condition, and in original packaging.

  • The request must be made within 30 days of delivery.

  • Proof of purchase (order confirmation or receipt) is required.

3. Return & Exchange Process

To initiate a return or exchange:

  1. Contact our customer support team at nutrifizer@gmail.com.
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  2. Provide your order number, a brief explanation of the issue, and clear photos if applicable.

  3. Our team will review your request and issue a Return Authorization (RA) number if approved.

  4. Securely pack the item, include proof of purchase, and clearly mark the RA number on the package.

  5. Ship the item to the return address provided by our support team.

Once we receive and inspect the returned product:

  • Approved refunds will be issued to the original payment method, or

  • A replacement product will be shipped, based on your preference.

Please allow 5–7 business days for return or refund processing after inspection.

4. Sale & Discounted Items

Items purchased on sale or at a discounted price are non-refundable and non-exchangeable, unless they arrive damaged or incorrect.

5. Policy Enforcement

Nutrifizer reserves the right to decline any return or exchange that does not meet the conditions outlined in this policy.

If you have any questions or need assistance, please contact our customer support team. Thank you for choosing Nutrifizer — we appreciate your trust in our brand.